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What kind of cursor are you using when you open your recordset? If your using a Static cursor, then the user will not be able to see any changes made in the database. They will only be able to see the information that was available when the recordset was originally created. This doens't exactly fit your description, since you mentioned that you CAN update the database, which I don't think you can do with a static cursor. Are you sure your database is reflecting the changes made?
Just a though. That's all I can think of.
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